The best way to deal with an insurance company after an injury is to let them know that you would like to consult with an attorney before making any decisions. That includes signing any sort of paperwork, going to a specific medical provider, or even agreeing to a recorded statement, which insurance companies commonly request shortly after an injury occurs.
The best way to handle this is to be as respectful as possible, because this is an insurance adjuster who may be handling your case for a considerable period of time. I recommend being kind and cooperative in that sense, but not so cooperative that you answer all of their questions directly or move forward with signing paperwork.
Before doing any of that, it’s very important to consult with an attorney.
